A Guide to Applying for a Job at Costa Coffee

A Job at Costa Coffee gives you the chance to work in a global coffee chain with stores in many countries. 

This guide explains the requirements, pay ranges, and steps you need to follow to submit your application successfully. 

You also learn how to prepare your documents and improve your chances of getting hired in any Costa Coffee location.

Basic Requirements to Work at Costa Coffee 

You need to meet a few basic requirements before applying for a Job at Costa Coffee. 

These requirements help the company confirm that you are prepared for customer service tasks and daily store operations.

• Valid identification, such as a passport, national ID, or work permit, depending on your country
• Legal authorization to work in the country where you apply
• An updated CV with your experience and skills
• Good communication skills for customer interaction
• Ability to work flexible schedules, including weekends and holidays
• Basic understanding of hygiene and food safety practices

Pay and Working Conditions

You should understand the pay and working conditions before applying for a job at Costa Coffee. 

These details help you know what to expect in daily operations and how compensation varies by role and location.

• Hourly Pay: Most baristas earn between €7–€12, £8–£12, or $10–$15 per hour, depending on country, experience, and city.
• Supervisor Pay: Shift Supervisors usually earn €10–€14, £11–£14, or $14–$18 per hour.
• Manager Salary: Store Managers often receive €20,000–€28,000, £23,000–£30,000, or $32,000–$45,000 per year, depending on the region.
• Shifts and Hours: Stores operate long hours, and schedules include early mornings, evenings, weekends, and holidays.
• Breaks and Rest Times: Breaks are provided in accordance with local labor laws in each country.
• Work Environment: Fast-paced environment with regular standing, customer interaction, and teamwork.

How to Apply Online

You can apply for a job at Costa Coffee online through the company’s official hiring channels. 

This method is simple and lets you quickly check open positions in your country.

1. Visit the Careers Page: Go to the official Costa Coffee careers website for your region.
2. Search for Open Positions: Use filters like location, job type, or store name to find available roles.
3. Create an Account: Register with your email to track applications and receive updates.
4. Fill Out the Application Form: Enter your personal details, work history, and availability.
5. Upload Your CV: Attach an updated CV tailored to customer service or hospitality roles.
6. Review and Submit: Check all details for accuracy and submit your application.

Tips Before Submitting

You should review your application carefully before sending it. 

Small improvements can help you present yourself more professionally and increase your chances of getting hired.

• Check Spelling and Grammar: Make sure your application is straightforward and error-free.
• Use a Clean and Updated CV: Include recent experience and relevant customer service skills.
• Match Your Experience to the Role: Highlight tasks that fit barista or hospitality work.
• Confirm Your Contact Details: Ensure your phone number and email are correct.
• Keep Your Answers Short and Direct: Recruiters prefer clear and simple responses.
• Review Availability: Ensure your schedule aligns with the store’s typical hours.

Applying Directly in Store

You can also apply in person by visiting a nearby store. 

This method lets you show interest directly to the manager and helps you make a good first impression.

• Choose the Right Time: Visit during slower hours, usually mid-morning or mid-afternoon.
• Bring a Printed CV: Keep it clean, simple, and updated with your most recent experience.
• Dress Neatly: Choose casual but professional clothing suitable for customer service roles.
• Ask for the Manager: Politely request to speak with the store manager or shift supervisor.
• Introduce Yourself Clearly: Explain that you are applying and hand them your CV.
• Ask About Open Positions: Confirm whether the store is currently hiring and what roles are available.

Common Job Positions at Costa Coffee

Costa Coffee offers several roles you can apply for, depending on your skills and experience. 

Each position has different responsibilities and pay levels, giving you options for growth.

• Barista: Prepares drinks, handles customer orders, maintains a clean workspace, and supports daily store operations.
• Shift Supervisor: Manages staff during shifts, solves customer issues, ensures quality standards, and supports training.
• Store Manager: Oversees all store operations, handles scheduling, manages inventory, and leads the team.
• Customer Service Assistant: Supports baristas, maintains seating areas, restocks items, and assists customers.
• Kitchen or Back-of-House Assistant (in select locations): Prepares simple food items, manages storage, and follows hygiene rules.

Interview Process

The interview process is simple and focuses on your customer service skills and availability. 

You should understand what to expect so you can prepare confidently.

• Initial Screening: A manager or recruiter reviews your application and may call or email you for basic questions.
• In-Person or Online Interview: You attend a short interview to discuss your experience, availability, and interest in the role.
• Customer Service Questions: Expect questions about handling busy hours, solving problems, and working with a team.
• Practical Scenarios: Some managers ask how you would deal with customer complaints or rush periods.
• Availability Discussion: You confirm which days and times you can work.
• Next Steps: You receive feedback, a job offer, or an update on your application status.

Employee Benefits 

Costa Coffee offers several benefits to support your work experience and long-term growth. 

These benefits vary by country but usually include financial perks, training, and employee support.

• Staff Discounts: Reduced prices on drinks, food, and selected store items during your shifts.
• Paid Training: Structured training programs to help you learn barista skills and customer service.
• Career Progression: Clear pathways to move from barista to supervisor or manager roles.
• Holiday and Leave Benefits: Paid holiday allowances based on local labor laws.
• Flexible Scheduling: Options for part-time or full-time work depending on the store’s needs.
• Health and Safety Support: Access to workplace safety training and guidelines.

Training and Onboarding Process

The training and onboarding process helps you understand the daily workflow and learn basic barista tasks. 

You receive clear guidance from the team so you can adjust quickly to the job.

• Welcome Briefing: You meet the team, learn store rules, and review workplace expectations.
• Barista Basics: You receive hands-on training for making drinks, using equipment, and following safety steps.
• Customer Service Training: You practice taking orders, handling payments, and assisting customers politely.
• Health and Safety Guidelines: You learn hygiene rules, cleaning routines, and food safety standards.
• Shadowing a Senior Team Member: You observe and work alongside an experienced barista during your first days.
• Progress Check: A supervisor reviews your performance and confirms when you are ready to work independently.

Growth Opportunities Inside Costa Coffee

Costa Coffee offers clear growth opportunities that help you build a long-term career.

You can move into higher positions as you gain experience and show strong performance.

• Barista to Shift Supervisor: You can advance by showing reliability, customer service skills, and teamwork.
• Shift Supervisor to Store Manager: Strong leadership and consistent performance can lead to management roles.
• Access to Internal Training: You have access to ongoing training programs to develop skills for higher positions.
• Performance Reviews: Managers provide feedback to help you improve and move up within the company.
• Opportunities Across Locations: You can apply for openings in other stores or regions when positions become available.
• Support for Long-Term Careers: Costa Coffee prioritizes internal promotions over external hiring.

To Wrap Up

A Job at Costa Coffee gives you multiple ways to start a stable role with flexible hours and growth opportunities. 

You now understand the requirements, pay details, and the steps to apply online or in-store. 

Start your application today and take the next step toward joining the Costa Coffee team.